„From Voices to Choices“ – How to Work More People-Centered in Crisis Response


March 2021


"Anything without us is not for us" - people affected by crises know best about their situation and what it takes to improve it. They only really accept the solutions that they themselves have helped to create. For cooperation in emergency and disaster situations, there are working methods that make it possible to respect these principles. The course offers access to such working methods that go beyond many current practices. More and more actors in the international humanitarian aid system are working with these approaches. The trend in this direction and the need for it are obvious - especially in view of the current Covid crisis.

The Training will take place in March 2021, more information will follow soon.

You will learn

What is human-centered crisis response? What does community-led crisis response mean? What is it not?

Why do we need it? Does this approach really lead to better results?

Overview of approaches and methods already used and funded by donors

Consideration of the core elements of these approaches, consideration of the working steps, which are fundamentally different from the approaches and methods currently used

Application possibilities, requirements, resource needs

Target group

Young and senior professionals – profound basic knowledge required

Practitioners from headquarters and local offices/partners


9:00 - 11:00


Principles of human-centered crisis resonse, seeing humanitarian relief through different eyes, leaving familiar paths and assumptions behind

11:00 - 11:30


11:30 - 13:00

Real case scenario

Participants present contexts from their daily work and then jointly address them

13:00 - 14:00


14:00 - 15:30


Background research and working on real case scenario

15:30 - 16:00


16:00 - 17:00

Wrap up

Presentation of interim results, feedback, evaluation of the day

Ralf Otto


Ralf Otto

Ralf is a passionate humanitarian who had the privilege of working in more than 20 crises-affected countries around the globe and with countless aid agencies, from NGO, to donors and UN. Over the past years he concentrates on human-centeredness and listening-based approaches to programme design, learning and collective action.  

Ralf is a trained facilitator with an extensive toolbox of participatory methods and techniques. For more than ten years he is offering training courses to staff from humanitarian NGOs and donors, predominantly in Europe and in crisis-affected countries. Ralf facilitates 10 to 20 trainings and learning events annually. He is the co-initiator of ReflACTION.world.


Analysis Results ReflACTION Innovation Forum on locally led response to crisis

Registration is not yet activated. As soon as it is activated, you can register here.

15.3.2021 - 17.3.2021

24 hours of training

Online Event

Maximum of 16 attendees

ProviderThis training is organized by Aktion Deutschland Hilft e.V.